Your pre-dispensed medication parcel is couriered to ORC ahead of your scheduled collection date.
Kept in a secure, lockable space — cold-chain items refrigerated per Good Pharmacy Practice.
Show your ID, sign for your parcel, and you're done — typically under 10 minutes.
We confirm your next scheduled collection date before you leave.
If you're already collecting chronic/repeat medication through CCMDD at another facility, you can ask to move your collection point to ORC.
No more long waits at a clinic or hospital pharmacy for medication you already qualify for.
Pick a collection point that's actually convenient for where you live.
CCMDD is a free Department of Health programme — there is no cost to register, switch your collection point, or collect your medication.
ORC can't switch your pick-up point on its own — only the clinicians at the government clinic where you're registered can do that, by capturing you on the Department of Health's SyNCH system with ORC selected as your pick-up point.
Fill in the form below. This is ORC's own record of everyone who wants to switch to us.
As part of our service, ORC takes this list to government clinics on patients' behalf to request the switch.
That's the actual, official switch — done by the clinic, not by ORC.
Prefer to sort it yourself? At your next clinic visit, simply ask for “Octavia Rabotapi Private Family Clinic” as your pick-up point — you can request it even if the clinic hasn't suggested it to you.
This records your request with ORC and helps us prepare the list we take to government clinics on patients' behalf — please tell us exactly where you collect today so we know which clinic to follow up at.
Speak to us about registering for the programme through ORC from scratch.
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